Alert: Taipei's Inspection Found 30 E-Commerce Businesses 'All Unqualified'—Online Retailers Collectively Violate Standardized Contract Laws

Taipei City Law Department announced January's inspection of 30 online retailers regarding shopping terms, exchange/refund rules and 9 other specifications to determine compliance with 'Standard Provisions for Online Retail Standardized Contracts.' Results found all retailers violated laws. Main violations include confusing exchanges/refunds with Civil Code warranty responsibilities, failing to provide complete enterprise information, and mislabeled pricing clauses non-compliant. The Law Department notified retailers to improve within deadline; non-compliant retailers face NT$30,000-300,000 fines.